At Stay or Pay we work to make the website stayorpay.app and related web services as accessible as practicable, in line with Israeli Standard IS 5568 (based on WCAG 2.0 Level AA) and relevant provisions of the Equal Rights for Persons with Disabilities (Service Accessibility Accommodations) Regulations, 2013.
This page describes measures taken on the site, how to report accessibility problems, and known limitations. It is not legal advice, a regulatory approval, or a claim of full standard conformance.
Accessibility measures on this site
- Semantic structure (headings, landmarks, navigation, footer)
- Skip link to main content on key pages
- Keyboard navigation and visible focus on interactive controls
- Language and direction (
lang,dir) for Hebrew and English, including RTL - Decorative images use empty alt text; brand name appears in text beside the logo
- Support for
prefers-reduced-motionon the home page and selected animations - Colour contrast tuned for the site’s dark visual design where practicable
Known accessibility limitations
- Some home-page interactions (for example duration selection and scroll-driven motion) require manual testing with screen readers and keyboard; we continue to improve them.
- Downloadable documents, if published in the future, must meet IS 5568 Part 2 before release.
Report an accessibility issue or request an accommodation
If you encounter an accessibility barrier, contact us and request an accommodation or send a fix notice as referred to in Regulation 35א(ד):
Email: support@stayorpay.app
Please include the page URL, a description of the issue, your browser and device, and any assistive technology you use so we can respond effectively.
Accessibility coordinator
As of this statement’s date, coordinator contact details (where a legal appointment applies) have not yet been published on this page. For accessibility enquiries, use the reporting channel above.
Service accessibility arrangements
The service is provided through a mobile app and this website. There are no public physical premises for receiving the service. Digital accessibility is addressed through site and app improvements and through support requests.
Exemptions and alternative accommodations
If a technological-difficulty exemption (Regulation 35ו) or other legal exemption applies, the details and alternative accommodations will be published on this page.